Terms of service

Terms of Service

Last Updated: August 1, 2026

Welcome to Comfy Cove ("we," "our," or "us"). By accessing or using www.comfycove.in, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, please do not use our website.

1. About Us

Comfy Cove is an online retail store offering home décor, home appliances, and useful everyday products. We operate as a dropshipping business, where products are sourced from trusted third-party suppliers and shipped directly to customers.

2. Eligibility

By using our website, you confirm that:

You are at least 18 years of age or have permission from a parent or legal guardian.
The information you provide is accurate and complete.
You will use our website only for lawful purposes.

3. Products

We make every effort to display our products as accurately as possible. However:

Product colors may vary depending on your device's display.
Product dimensions may have slight variations.
Packaging may differ from images shown.
We reserve the right to discontinue or modify products without prior notice.

4. Pricing

All prices are listed in Indian Rupees (INR).
Prices are subject to change without notice.
Applicable taxes, if any, will be calculated during checkout.
We reserve the right to correct pricing errors at any time.

5. Orders

By placing an order, you agree that:

All information provided is accurate.
Your order is subject to acceptance by Comfy Cove.
We may refuse or cancel any order due to pricing errors, suspected fraud, product unavailability, or any other valid reason.

If your order is cancelled after payment, the full amount paid will be refunded through the original payment method.

6. Payments

Payments are processed securely through our payment partners.

We do not store your credit card or debit card information on our servers.

Accepted payment methods are displayed during checkout.

7. Shipping & Delivery

As a dropshipping business:

Products are shipped directly from our supplier network.
Delivery times are estimates and may vary depending on location, courier availability, weather conditions, or other unforeseen circumstances.
We are not responsible for delays caused by courier companies or events beyond our control.
Customers are responsible for providing a correct shipping address.

8. Cancellations

Orders may be cancelled before they are processed or shipped.

Once an order has been dispatched, cancellation may not be possible.

Please contact us as soon as possible if you wish to cancel an order.

9. Returns & Refunds

Returns and refunds are governed by our Refund Policy.

Please refer to our Refund Policy page for complete details regarding:

Return eligibility
Damaged or defective products
Refund processing
Replacement requests

10. Intellectual Property

All content on this website, including but not limited to:

Logos
Product descriptions
Graphics
Images
Website design
Text
Branding

is the property of Comfy Cove or used with appropriate permission and is protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, or use our content without prior written permission.

11. User Conduct

You agree not to:

Use the website for unlawful purposes.
Attempt to interfere with website security.
Upload malicious software or viruses.
Copy or scrape website content without authorization.
Submit false or misleading information.

12. Third-Party Services

Our website may contain links to third-party websites or use third-party services including payment gateways and shipping providers.

We are not responsible for the content, policies, or practices of these third parties.

13. Limitation of Liability

To the fullest extent permitted by law, Comfy Cove shall not be liable for:

Indirect or consequential damages.
Loss of profits or business opportunities.
Delivery delays beyond our reasonable control.
Temporary website interruptions.
Product availability issues arising from third-party suppliers.

Our maximum liability shall not exceed the amount paid by you for the relevant order.

14. Warranty Disclaimer

Products sold through Comfy Cove are supplied by third-party manufacturers or suppliers.

Unless explicitly stated, we do not provide any additional warranties beyond those offered by the manufacturer or required under applicable law.

15. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in our Privacy Policy.

16. Force Majeure

We shall not be liable for failure or delay in performing our obligations due to events beyond our reasonable control, including but not limited to natural disasters, pandemics, strikes, government actions, internet outages, or transportation disruptions.

17. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon publication on this website.

Continued use of the website constitutes acceptance of the revised Terms.

18. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts having jurisdiction over the location of Comfy Cove's principal place of business.